free delivery upon purchase of HK$500 or above
upon purchase of HK$880 to receive complimentary 3-piece gift set (worth HK$327)*
upon purchase of HK$1,100 to receive complimentary 5-piece gift set (worth HK$504)*
unlimited foundation shade swapping service

step 1: fill in the table below for the foundation shade you want to return for exchange within 7 days you received the products.
step 2: choose the shade you would like to exchange*
step 3: submit the form and we will arrange SF service to deliver and swap the shade for you in separate order

*available while stock last
I have read and agree to the terms and conditions*

  1. customers need to request for exchange within 7 days after receiving the foundation, late request will not be accepted.
  2. we only accept an exchange of same foundation i.e. we do not accept the exchange of unlimited foundation to unlimited foundation glow, or vice versa.
  3. for the seek of environmental friendly, we encourage customers to test the shade by using the trial size first.
  4. when you receive the exchanged product, please ensure that the exchanged product is in good condition. Any exchanged product will not be accepted for further return and exchange.
  5. we will arrange SF Express to pick up the original product within 7 working days (excluding holidays) at your designated location. After the original product is received, it will be replaced with a new product in another 7 working days to your designated location. . Shipping is included, and each order is limited to one exchange only.
  6. shu uemura reserves the right of final decision in case of disputes
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